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Tony Hymes

Definitely a good point here man. The quality of the network is very important, but scalability will always be important. We are building a strong community (we are a free social music network that live and die by our community), but are now working on seeding independent communities that are not connected to the original group. Since our service does not necessarily require everyone to be connected together directly, we are attempting to build a forest instead of just one pine tree of a community. It is here that community management gets tricky, since different groups might have responded differently to communication, especially on a global level! Therefore, we have to forego the complete attention to each user to achieve scale, unfortunately at the cost of a very high retention/engagement rate. Once we have some money to hire additional staff, it will be the first aspect we correct.

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