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  • Richard Millington is the founder of FeverBee, a community consultancy and Professional Community Management course. Richard is also the author of Buzzing Communities: How To Build Bigger, Better, And More Active Online Communities. Richard's clients have included Google, AutoDesk, United Nations, Novartis, Wikipedia, Oracle, The World Bank, Diabetes Hands Foundation, Fidelity Investments, and many more. Richard is also the the author of the Online Community Manifesto.

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Peter Davis

My communities are all "user" moderated (really hate the term "user"). But, in a more traditional sense, in that individuals from within the community who stand out as being level-headed, fair and very very patient, are asked if they would like to help out in the role of moderator. I think it helps me that I spent several years doing an "apprenticeship" as a volunteer moderator in Sitepoint's community before asking other people to do the same for me in my communities. I don't think either is a perfect model, but I like being able to work with a small team of people who care enough about the community to volunteer their time. I think what you're suggesting is sort of a hybrid between the small team of moderators model, and the anyone can flag a post model. That is interesting, and I think the Vanilla forum platform may even have that capacity built into it, but the others that I work with don't.

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