Community Training

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I just wanted to say many thanks for sharing the link to that book on Twitter. It's looks great. I ordered it and it's winging its way to me now. I wouldn't have known about it if you hadn't given the heads-up.


While I agree about letting your members have a voice in what it may need.

It is sometimes about the Wants rather then the needs. You need to distinguish whats plausible to implement to satisfy your audience without alienating others.

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