Growing A Community: A Campaign-Based Process

There is a process to growing a community. It’s not something that should be left to chance. It should be part of a coherent community

Other Ways To Develop A Community

Sometimes people don’t want visit a platform to interact with each other. At least not at first. Not all online communities will be developed on

Turning Data Into Community Activities: A Simple Example

Yesterday we addressed audience analysis. Let’s work through an example here. Imagine you run a community for street dancers (random example). As part of the

Ensuring The Community Personifies The Interests Of Members

Your membership isn’t static. Both the members and their interests change over time. This means your community concept (the type of community, what it’s about,

First Visit Should Become The First Participation

We've mentioned this before, but it keeps being ignored. When someone joins a community, you need to get them to participate in an interaction immediately. 

When Data Disproves Community Building Myths

Many of the things believed about community management aren’t true. They’ve been disproven by data and studies. For example: 1) Lurkers are unlikely to ever

Community Objective, Strategy, Strategy, Tactics, And Actions

There is some confusion about the strategic part of community management. This is how we think about it: 1) Objective  The organization decides the objective.

Dummy Accounts

You might be able to fool a few people for a while. You might be able to use multiple accounts to get the community off the

The Tragic Story Of Hyperlocal Communities

Communities like Hampton People, East Dulwich, W14, and Harringay Online are fantastic, but they’re generally the exception. Most hyperlocal community efforts are struggling. They should succeed.

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