• On Feb 24 - 25, the Europe's top 250 community professionals are going to SPRINT in London. Will you join them?

Community Training

About Rich

  • Richard Millington is the founder of FeverBee, a community consultancy and Professional Community Management course. Richard is also the author of Buzzing Communities: How To Build Bigger, Better, And More Active Online Communities. Richard's clients have included Google, AutoDesk, United Nations, Novartis, Wikipedia, Oracle, The World Bank, Diabetes Hands Foundation, Fidelity Investments, and many more. Richard is also the the author of the Online Community Manifesto.

    e-mail: richard@feverbee.com
    T:+44 (0)7763 831931


« Visitors, Lurkers, And Members | Main | An Example Of How To Diagnose And Resolve Common Community Problems »


TrackBack URL for this entry:

Listed below are links to weblogs that reference 40 Participants in 20 Minutes (Information Overload in Online Communities):



Hi Richard -

Do you have an intuitive sense of how this number varies with respect to time -- 20 minutes suggests essentially synchronous interaction to me, whereas most communities are more asynchronous in nature. But it could be that this is just a limit to how much information someone is willing to deal with in one go. So, it might be the case that your average user will only process 20-40 messages (posts, responses) in a session. So if people usually sign on once a day, then you might want to try and make sure that you never end up with more than 20- 40 posts per day per forum.

Anyhow, would love to get a little bit more of what your own experience suggests on this front.

The comments to this entry are closed.

Buy Buzzing Communities

Subscribe to FeverBee

  • Get free updates by e-mail

Become a Fan