Community Training

About Rich

  • Richard Millington is the founder of FeverBee, a community consultancy and Professional Community Management course. Richard's clients have included the United Nations, The Global Fund, Novartis, Oracle, OECD, BAE Systems, AMD and several youth & entertainment brands. Richard is also the the author of the Online Community Manifesto.

    e-mail: richard@feverbee.com T :+44 (0)20 7792 2469

    Loading

« How The Community Management Role Evolves | Main | A Brief Guide To Building Strong Relationships With Key Community Members »

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d8354de10f69e2015393034d11970b

Listed below are links to weblogs that reference Vocal Minority And The Triumph Of Data:

Comments

Evan Hamilton

Absolutely! What's most frustrating about selling a crowdsourcing tool is the number of people who tell me: "Oh, we know what our customers want, they tell us all the time." They're letting the vocal minority control their company, and it'll only end badly.

SueOnTheWeb

Indeed, I totally agree with this. Whilst I take on board comments from the vocal few I am guided by the "actions" of the majority.

The comments to this entry are closed.

Buy Buzzing Communities

Subscribe to FeverBee

  • Get free updates by e-mail

Become a Fan