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  • Richard Millington is the founder of FeverBee, a community consultancy and Professional Community Management course. Richard is also the author of Buzzing Communities: How To Build Bigger, Better, And More Active Online Communities. Richard's clients have included Google, AutoDesk, United Nations, Novartis, Wikipedia, Oracle, The World Bank, Diabetes Hands Foundation, Fidelity Investments, and many more. Richard is also the the author of the Online Community Manifesto.

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Comments

Rosemary ONeill

Where do you stand on the "introductions" forum idea? I think that in certain situations it can be helpful for newbies to get their first post out there in a non-threatening (you can't do it wrong) forum. But you do risk artificially segregating new members off the bat.

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