Community Training

About Rich

  • Richard Millington is the founder of FeverBee, a community consultancy and Professional Community Management course. Richard's clients have included the United Nations, The Global Fund, Novartis, Oracle, OECD, BAE Systems, AMD and several youth & entertainment brands. Richard is also the the author of the Online Community Manifesto.

    e-mail: richard@feverbee.com T :+44 (0)20 7792 2469

    Loading

« Segmenting Your Community Members | Main | Always Get A Commitment First »

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d8354de10f69e20148c86a5cef970c

Listed below are links to weblogs that reference Open and Closed Questions:

Comments

Ben Cotton

Hi Richard,

The simple questions are the best ones is a very true, but often overlooked point.

When it comes to engagement, we need to be reducing barriers to participation, not raising them with questions that require a high level of thinking.

I'd also say that it's important to have an understanding of the levels of participation amongst your community e.g. what percentage are inactive, spectators, joiners, conversationalists etc - this way you can begin to benchmark what activity turns people into active community members.

Thanks,

Ben

The comments to this entry are closed.

Buy Buzzing Communities

Subscribe to FeverBee

  • Get free updates by e-mail

Become a Fan