Someone made a suggestion this weekend to make it difficult to participate in the bad (off-topic conversations).
I disagree.
Off-topic conversations are good. Actually, they're the best. Off-topic conversations show that members are bonding beyond the topic matter. You should be celebrating, encouraging and participating in them.
How does a friendship develop? Typically, two people meet through a common interest. They talk about the interest. As they build trust they talk about other things. They disclose more information about themselves. They get to learn more about each other. They build a close friendship.
Communities are the sum of the relationships members have with each other. If you can only restrict them to talking about the initial subject matter, you restrict those relationships. You weaken the community.
You don't want to do that.



I agree. Communicating in a community with a specific topic builds interesting conversations. It's creating a bond to each other with a good relationships and friendship.
Posted by: InspiroHost | Friday, 25 February 2011 at 19:23
I agree Richard. When you develop trust in someone, you feel comfortable talking about all kinds of things.
Posted by: rex | Saturday, 26 February 2011 at 07:31
For the first time in a long time I disagree with you. I run a social media and digital marketing community with a couple of thousand people receiving posts. The other day a regular contributor posted about the Governments new HR related policy on full employment rights not accruing for 18 months.
Its off topic and so I didn't allow it - going off topic boosts activity but I would rather run a focussed and quality discussion than a busy off topic one. Let these questions on and sooner or later someone starts posting about Justin bieber.
I run networking events for my members to meet - they can talk about what they want there.
IMHO
Gordon
Posted by: Gordon | Saturday, 26 February 2011 at 10:44
Rich, I get your point on this, but I do think too many off topic conversations can also be viewed as spammy or irrelevant. Too much can impede folks from becoming regulars and cause folks to quit participating.
Depending on the community, I think it's a good idea to have some ground rules like 1) no politics or religion 2) if you post something off topic, give it an appropriate label.
Posted by: Dave Lutz | Saturday, 26 February 2011 at 11:22
I always like to designate a special area for off-topic conversation. That way it's available (I agree with Richard that it's important) but it doesn't interfere with the on-topic content.
Posted by: Rosemary ONeill | Saturday, 26 February 2011 at 17:18
I am have the same thoughts as Rosemary on this. We've got a couple of off-topic areas for our members. It really helps them bond and get to know each other. Any "off-topic" stuff that is posted elsewhere can get moved there if needed.
I feel if you find your members are frequently posting off-topic, chit-chat type stuff then providing them a space to do that really helps bond them as a community.
Posted by: SueOnTheWeb | Tuesday, 01 March 2011 at 00:11