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About Rich

  • Richard Millington is the founder of FeverBee, a community consultancy and Professional Community Management course. Richard is also the author of Buzzing Communities: How To Build Bigger, Better, And More Active Online Communities. Richard's clients have included Google, AutoDesk, United Nations, Novartis, Wikipedia, Oracle, The World Bank, Diabetes Hands Foundation, Fidelity Investments, and many more. Richard is also the the author of the Online Community Manifesto.

    e-mail: richard@feverbee.com
    T:+44 (0)7763 831931


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Wo King

I love this. Can you give us a couple of examples using this wireframe?


Thanks! Stolen for upcoming redesign of $fortune100company forums site!


I agree that of course function should come first.. the only problem there comes with the fact that the clients' "wants" sometimes overtake their needs.. and convincing them otherwise can be a futile effort


Hi Richard,

Just read a Belgium usability post, and it states that 1% of your visitors are not looking for "news" so u can better remove a news section.


What do you think, are active community members interested in general news or are they participating in the community because they share the same interest e.g. "News"

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