Richard Millington is the founder of FeverBee, a community consultancy and Professional Community Management course. Richard's clients have included the United Nations, The Global Fund, Novartis, Oracle, OECD, BAE Systems, AMD and several youth & entertainment brands. Richard is also the the author of the Online Community Manifesto.
e-mail: richard@feverbee.com T :+44 (0)20 7792 2469
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There is, put simply, only one book I would demand a community manager has read. It was first published in 1937 and has sold almost 17m copies worldwide.
How to win friends and influence people.
There simply isn’t a better book out there about how to handle diverse and difficult people.
If you haven’t read it yet, I suggest you make it your new year’s resolution to do so.
Bonus: You can read the summary on Wikipedia, but this doesn’t nearly do the book justice.
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You can buy Buzzing Communities: How To Build Bigger, Better, And More Active Online Communities from the links below:
Couldn't agree more.
Posted by: Oliver | Thursday, 30 December 2010 at 22:04
Yes, probably so it is
Posted by: AudinaGuspini | Thursday, 06 January 2011 at 22:17