About Rich

  • Richard Millington is the founder of FeverBee Limited, an online community consultancy, and The Pillar Summit, an exclusive course in Professional Community Management. Richard's clients have included the United Nations, The Global Fund, Novartis, Oracle, OECD, BAE Systems, AMD and several youth & entertainment brands. Richard is also the the author of the Online Community Manifesto.

    e-mail: richard@feverbee.com Tel:+44 (0)20 7792 2469

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Helping Me Or Helping You?

This morning, when you loaded your community up on your browser, what were you thinking?

1) How can I help members make this a better community today?

2) How can I get the community to help our business today?

I’m shocked by the number of people who think the latter. If you seriously treat the community as people you serve, rather than serve you, you’re almost certain to succeed.

Posted on Friday, 01 January 2010 at 06:30 |

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Comments

Sue

I concur.

Happy New Year to you

Posted by: Sue | Monday, 04 January 2010 at 15:10

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