About Rich

  • Richard Millington is the founder of FeverBee Limited, an online community consultancy, and The Pillar Summit, an exclusive course in Professional Community Management. Richard's clients have included the United Nations, The Global Fund, Novartis, Oracle, OECD, BAE Systems, AMD and several youth & entertainment brands. Richard is also the the author of the Online Community Manifesto.

    e-mail: richard@feverbee.com Tel:+44 (0)20 7792 2469

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Gerry

Interesting. I run a resale property portal in France and toyed with the notion of community in several possible forms (blog comments, forums,proprietary social network) on the site.

It was deliberately built on Web 2.0 with community in mind. I wholly subscribe to the notion that markets are conversations. I always want to be part of those conversations going on about our brand that curently I'm not.

My problem is that I need to come up with a strategy that makes sense. Before I do that I need to establish very clear objectives and goals. What is it exactly that I'm looking for by encouraging community? I hesitate because, in France, it's not always in an Estate Agent's interest to encourage community. Any strategy then needs to be implemented.

So, I wonder what the best mix is of what's out there that can be plugged in on a shoestring budget?

Of course, I have some idea of what's out there but the solution may be a mix. For example, for a forum to work, I imagine that I would need thousands of unique visits per day, a critical mass of opinion. We're in the hundreds but appreciate that communities can be viral and serve to increase visits to the site.

I will always happily listen to advise from others such as yourself who have made communities your business.

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