About Rich

  • Richard Millington is the founder of FeverBee Limited, an online community consultancy, and The Pillar Summit, an exclusive course in Professional Community Management. Richard's clients have included the United Nations, The Global Fund, Novartis, Oracle, OECD, BAE Systems, AMD and several youth & entertainment brands. Richard is also the the author of the Online Community Manifesto.

    e-mail: richard@feverbee.com Tel:+44 (0)20 7792 2469

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Tiffany Monholllon

Such great advice, but so hard to advocate for!

As far as outgrowing your audience, I definitely agree. But can you think ahead to a strategy for that growth, or should you take it as it comes? I'm all for strategy and anticipating needs, but it could mean spending a lot of time and resources planning for an audience that never comes. A lot of dollars marketing to people who aren't natually joining in.

When instead, if you can be flexible enough to grow into the audience that evolves, you can be more effective and get a dab of innovation in the mix.

Thanks for the great insights. Lots to think on here.

Also, a question: What about internal communities? How does this advice apply when you're creating a space for a specific audience?

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