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I'm new to community management and this well-stated insight struck home. Thanks for sharing!

Angela Connor

This is a great reminder, Rich. I've done many things to highlight the community within the community but I can always do more. We had a member post today that her husband died last night. I renamed the blog: "GOLO member loses husband" and posted it on the home page as our top item. The good wishes came her way in droves and continue to come. That's not necessarily a great story, but it illustrates that members care about the lives of other members as well.

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