Community Training

About Rich

  • Richard Millington is the founder of FeverBee, a community consultancy and Professional Community Management course. Richard is also the author of Buzzing Communities: How To Build Bigger, Better, And More Active Online Communities. Richard's clients have included Google, AutoDesk, United Nations, Novartis, Wikipedia, Oracle, The World Bank, Novartis, Fidelity Investments, and many more. Richard is also the the author of the Online Community Manifesto.

    e-mail: richard@feverbee.com
    T:+44 (0)7763 831931

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Comments

Ryan Paugh

Hey Rich. Great post.

What would you suggest for people who are dealing with a community that's growing at an exponential rate? Do you still recommend the same practices? I've used all of these in my Community Management positions, but what happens when you're managing a very large community and it becomes hard to justify the amount of time you spend building one-to-one relationships with people?

That's a problem that I am dealing with right now. I'd love to know what you think.

-RP

Richard Millington

If the community is growing at an exponential rate then why do you need to invite anybody?

Community managers don't need to build personal relationships with every member. They need every member to build personal relationships with each other.

That means more activities, introducing groups of members to each other, ensuring newcomers interact with people immediately and enabling/facilitating these relationships to take place.

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